Operating Systems

Operating Systems, requires the candidate to be familiar with the procedure of installing and updating the most common operating systems and applications. The candidate should be able to repair software problems that may occur and to help and support the users in their everyday problems. Also, he/she should know and handle the system tools, which are included in most operating systems and diagnose any problems at a PC system, in order to repair the software problems.

Testing

The QTB contains two types of questions:

* Theoretical (multiple choice)
30 questions to be answered in 60 minutes.

* Practical (on live system)
15 tasks to be completed in 60 minutes.

Both tests must be passed for the candidate to be certified.
The pass mark is 70% for each one of the tests.

In order to achieve vendor neutrality the candidate can choose on which platform he/she will take the tests. At the moment 3 different platforms are available for the tests:

* Windows
* Linux
* Combined (Linux + Windows)

The questions are developed in English but there are other national languages available. Usually the English version of the relevant software is used as the candidates typically use the English terminology.

People who will act as examiners must take their tests on a combined environment (teorethical Windows + Linux, practical Linux).
This is because they must be able to follow the choices made by candidates.